How To Fix RT370 - Choose an icon of a system or instance

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 370

• Message text: Choose an icon of a system or instance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT370 - Choose an icon of a system or instance ?

  The SAP error message RT370, which states "Choose an icon of a system or instance," typically occurs in the context of the SAP GUI when a user is trying to connect to a system or instance but has not selected one from the available options. This error can arise in various scenarios, such as when launching a transaction or accessing a specific system.
  Cause:
  
  No Selection Made: The user has not selected a system or instance from the list of available systems in the SAP GUI.
  Configuration Issues: There may be issues with the SAP GUI configuration or the connection settings.
  User Permissions: The user may not have the necessary permissions to access the selected system or instance.
  
  Solution:
  
  
  Select a System/Instance:
  
  Open the SAP GUI.
  Look for the list of available systems or instances.
  Click on the desired system or instance icon to select it before proceeding.
  
  
  
  Check SAP GUI Configuration:
  
  Ensure that the SAP GUI is properly configured to display the available systems.
  If necessary, update the SAP GUI or reconfigure the connection settings.
  
  
  
  Verify User Permissions:
  
  Check with your SAP administrator to ensure that your user account has the necessary permissions to access the selected system or instance.
  
  
  
  Restart SAP GUI:
  
  Sometimes, simply restarting the SAP GUI can resolve temporary glitches.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing the connection to the SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific updates or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered the same issue.
  Documentation: Refer to the official SAP documentation for guidance on configuring the SAP GUI and managing system connections.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.