Message type: E = Error
Message class: RT - Monitoring infrastructure MSG and alert texts
Message number: 311
Message text: Error getting list of active application servers from monitor segment
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RT311
- Error getting list of active application servers from monitor segment ?The SAP error message RT311, which states "Error getting list of active application servers from monitor segment," typically indicates an issue with the SAP system's ability to retrieve information about active application servers. This can occur due to various reasons, including network issues, configuration problems, or issues with the SAP kernel. Causes: Network Issues: There may be connectivity problems between the SAP application server and the message server. Configuration Problems: Incorrect settings in the instance profile or the SAP system configuration can lead to this error. Message Server Issues: The message server may not be running or may be experiencing issues. Kernel Problems: An outdated or corrupted SAP kernel can cause communication issues. Load Balancing Issues: Problems with load balancing configurations can prevent the application server from being recognized. Solutions: Check Network Connectivity: Ensure that the application server can communicate with the message server. You can use tools like ping or telnet to check connectivity. Verify that there are no
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