How To Fix RT310 - >> Background request started on application server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 310

• Message text: >> Background request started on application server &1

What causes this issue?

This message is for information only. Data collection for the
performance database is started as a background job. The job is started
on a random application server that is determined by the background work
process. Data collection processes on other application servers within
the SAP system are triggered from here.

System Response

The parameter '<(>&<)>1' specifies the application server that was
chosen by the background work process.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT310 - >> Background request started on application server &1 ?

  The SAP error message RT310 indicates that a background request has been started on a specific application server. This message is typically informational and does not necessarily indicate an error that needs to be resolved. However, it can be useful to understand the context in which this message appears and what it means.
  Cause:
  
  Background Job Execution: The message RT310 is generated when a background job is initiated on a specific application server. This is a normal part of SAP's job scheduling and processing mechanism.
  Job Scheduling: It can occur when a job is scheduled to run in the background, which is a common practice for tasks that do not require immediate user interaction.
  Load Balancing: The message may also be related to how SAP handles load balancing across different application servers in a system landscape.
  
  Solution:
  Since RT310 is primarily an informational message, there is usually no action required unless you are experiencing issues with the background job itself. However, if you are facing problems related to background jobs, consider the following steps:
  
  Check Job Status: Use transaction code SM37 to check the status of the background job. Look for any errors or issues that may have occurred during execution.
  Review Job Logs: Examine the job logs for any specific error messages or warnings that could indicate why the job may not have completed successfully.
  Monitor System Performance: If you notice performance issues, consider reviewing the load on the application servers and optimizing job scheduling to balance the load more effectively.
  Consult Documentation: Refer to SAP documentation or support notes for any specific guidance related to the background job you are running.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM36: Schedule background jobs.
  SM21: Check system logs for any related issues.
  
  
  
  Background Job Management: Understanding how to manage and schedule background jobs in SAP can help prevent issues and ensure that jobs run smoothly.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to background job processing.
  
  
  In summary, RT310 is an informational message indicating that a background request has started. If you are experiencing issues with background jobs, focus on monitoring their status and reviewing logs for any errors.