How To Fix RT313 - Error collecting data from application server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 313

• Message text: Error collecting data from application server &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT313 - Error collecting data from application server &1 ?

  The SAP error message RT313, which states "Error collecting data from application server &1," typically indicates that there is an issue with the communication between the SAP system and the application server specified. This error can arise due to various reasons, including network issues, configuration problems, or issues with the application server itself.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the application server, such as network outages or firewall restrictions.
  Application Server Down: The specified application server may be down or not responding.
  Configuration Errors: Incorrect configuration settings in the SAP system or the application server can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the application server.
  Resource Limitations: The application server may be overloaded or running out of resources (e.g., memory, CPU).
  Transport Layer Issues: Problems with the transport layer (e.g., RFC connections) can also lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the application server. You can use tools like ping or traceroute to diagnose network issues.
  Verify Application Server Status: Check if the application server is up and running. You can do this by logging into the server or using monitoring tools.
  Review Configuration Settings: Check the configuration settings in the SAP system (e.g., RFC destinations) and ensure they are correct. You can use transaction SM59 to verify RFC connections.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the application server. You can review user roles and authorizations in transaction SU01.
  Monitor Resource Usage: Check the resource usage on the application server to ensure it is not overloaded. You can use tools like ST06 or SM50 to monitor performance.
  Review Logs: Check the application server logs for any error messages or warnings that could provide more context about the issue. You can use transaction SM21 to view system logs.
  Restart Services: If the application server is unresponsive, consider restarting the relevant services or the entire server if necessary.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM21 - System Log
  ST06 - Operating System Monitor
  SM50 - Process Overview
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation for best practices on configuring and monitoring application servers.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.