How To Fix RT075 - System log log attribute: database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 075

  • Message text: System log log attribute: database

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  • What causes this issue?

    INCLUDE BC_SYSLOG_INFO OBJECT DOKU ID TX LANGUAGE EN

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message RT075 - System log log attribute: database ?

    The SAP error message RT075, which refers to "System log log attribute: database," typically indicates an issue related to the database system that SAP is using. This error can arise from various underlying causes, and addressing it usually involves a few steps to diagnose and resolve the issue.

    Possible Causes:

    1. Database Connection Issues: The SAP system may be unable to connect to the database due to network issues, incorrect configuration, or database server downtime.
    2. Database Locking: There may be locks on database tables that prevent the SAP system from accessing or modifying data.
    3. Insufficient Resources: The database server may be running low on resources (CPU, memory, disk space), leading to performance issues or failures.
    4. Corrupted Database: There could be corruption in the database that is causing the system to log errors.
    5. Configuration Errors: Incorrect settings in the SAP system or database configuration can lead to this error.

    Solutions:

    1. Check Database Connectivity:

      • Verify that the database server is up and running.
      • Check network connectivity between the SAP application server and the database server.
      • Review the database connection parameters in the SAP configuration (e.g., tnsnames.ora for Oracle databases).
    2. Review System Logs:

      • Check the SAP system logs (transaction SM21) for more detailed error messages that can provide insights into the issue.
      • Look at the database logs for any errors or warnings that might indicate the problem.
    3. Monitor Database Performance:

      • Use database monitoring tools to check for resource utilization and performance metrics.
      • Ensure that the database has sufficient resources (CPU, memory, disk space).
    4. Check for Locks:

      • Use database tools or SQL queries to check for any locks on tables that might be causing the issue.
      • If necessary, release locks or terminate sessions that are holding locks.
    5. Database Maintenance:

      • Perform routine maintenance tasks such as database backups, integrity checks, and performance tuning.
      • If corruption is suspected, consider restoring from a backup or running repair utilities provided by the database vendor.
    6. Configuration Review:

      • Review the configuration settings in both SAP and the database to ensure they are correct and optimal for your environment.

    Related Information:

    • SAP Notes: Check SAP Notes related to RT075 for any specific recommendations or patches that may address the issue.
    • Database Documentation: Refer to the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for troubleshooting steps and best practices.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.

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