How To Fix RSWWW004 - Internal error communicating with the IGS (maps)

RSWWW004 - Overview

• Message type: E = Error

• Message class: RSWWW - Messages for BW Web Reporting

• Message number: 004

• Message text: Internal error communicating with the IGS (maps)

What causes this issue?

Internal error when communicating with the IGS (maps).

System Response

Internal error text: "&V1&"

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSWWW004 - Internal error communicating with the IGS (maps) ?

  The SAP error message RSWWW004 indicates an internal error when the SAP system is trying to communicate with the Internet Graphics Server (IGS). This error typically occurs in scenarios where SAP is attempting to generate graphical content, such as maps or charts, and encounters issues in the communication process.
  Causes:
  
  
  Configuration Issues: The IGS may not be properly configured or may not be running.
  Network Problems: There could be network connectivity issues between the SAP application server and the IGS.
  Resource Limitations: The IGS may be running out of resources (e.g., memory, CPU) to handle the requests.
  Version Compatibility: There may be compatibility issues between the SAP system and the version of the IGS being used.
  Missing or Corrupted Files: Required files for the IGS may be missing or corrupted.
  
  Solutions:
  
  Check IGS Status: Ensure that the Internet Graphics Server is running. You can check this in the SAP system by using transaction code SMICM and looking for