How To Fix RSWWW005 - Chart &1: Internal error when communicating with the IGS

RSWWW005 - Overview

• Message type: E = Error

• Message class: RSWWW - Messages for BW Web Reporting

• Message number: 005

• Message text: Chart &1: Internal error when communicating with the IGS

What causes this issue?

Internal error when communictaing with the IGS (charts).

System Response

Internal error text: "&V2&"

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSWWW005 - Chart &1: Internal error when communicating with the IGS ?

  The SAP error message RSWWW005, which states "Chart &1: Internal error when communicating with the IGS," typically occurs when there is an issue with the Internet Graphics Server (IGS) while trying to generate or display charts in SAP. This error can arise due to various reasons, including configuration issues, network problems, or issues with the IGS itself.
  Causes:
  
  IGS 
  Configuration Issues: The Internet Graphics Server may not be properly configured or may not be running.
  Network Problems: There could be network connectivity issues between the SAP application server and the IGS.
  Resource Limitations: The server may be running out of resources (memory, CPU) to handle the request.
  Version Compatibility: There may be compatibility issues between the SAP system and the version of the IGS being used.
  Corrupted Data: The data being processed for the chart may be corrupted or not in the expected format.
  
  Solutions:
  
  Check IGS Status: Ensure that the Internet Graphics Server is running. You can