How To Fix RSWWW002 - Error Retrieving the Geo-Information for InfoObject "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: RSWWW - Messages for BW Web Reporting

• Message number: 002

• Message text: Error Retrieving the Geo-Information for InfoObject "&1"

What causes this issue?

Error getting the geo-information for InfoObject "&V1&".

System Response

The system attempted to generate a map in spite of this error.

How to fix this error?

Check in the InfoObject maintenance for InfoObject "&V1&" to see if the
geo-information is correct, and whether the maps (shape files) are
stored correctly.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSWWW002 - Error Retrieving the Geo-Information for InfoObject "&1" ?

  The SAP error message RSWWW002, which states "Error Retrieving the Geo-Information for InfoObject '&1'", typically occurs in the context of SAP BW (Business Warehouse) when there is an issue with retrieving geographical information related to a specific InfoObject. This can happen in scenarios where geographical data is being used for reporting or visualization purposes, such as in maps or geo-analytics.
  Causes:
  
  Missing Geo-Data: The InfoObject may not have the necessary geographical data associated with it. This could be due to missing entries in the geo-data tables.
  Incorrect Configuration: The configuration settings for the InfoObject or the geo-data may not be set up correctly.
  Data Source Issues: The data source from which the geographical information is being retrieved may be unavailable or incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the geo-information.
  System Errors: There could be temporary system issues or inconsistencies in the SAP BW system.
  
  Solutions:
  
  Check Geo-Data: Verify that the geographical data for the InfoObject is correctly maintained. Ensure that the relevant entries exist in the geo-data tables.
  Review Configuration: Check the configuration settings for the InfoObject and ensure that they are correctly set up to retrieve geo-information.
  Data Source Verification: Ensure that the data source from which the geo-information is being pulled is available and correctly configured.
  Authorization Check: Verify that the user has the necessary authorizations to access the geo-information. This may involve checking user roles and permissions.
  System Health Check: Perform a system health check to identify any temporary issues or inconsistencies in the SAP BW system. This may involve checking logs or system performance metrics.
  Consult Documentation: Refer to SAP documentation or support notes related to geo-information and the specific InfoObject for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the RSWWW002 error message in SAP BW.