How To Fix RSTCT020 - RFC destination for IGS found

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTCT - Messages of package RSTCT

• Message number: 020

• Message text: RFC destination for IGS found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTCT020 - RFC destination for IGS found ?

  The SAP error message RSTCT020 indicates that an RFC (Remote Function Call) destination for the Internet Graphics Service (IGS) has been found. This message typically arises in the context of SAP systems that are trying to connect to the IGS for rendering graphics or web-based applications.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issues: The RFC destination for the IGS may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the IGS.
  Authorization Issues: The user or service account may not have the necessary permissions to access the IGS.
  Service Availability: The IGS service may not be running or may be misconfigured.
  
  Solution:
  To resolve the RSTCT020 error, you can follow these steps:
  
  
  Check RFC Destination:
  
  Go to transaction code SM59 in the SAP GUI.
  Look for the RFC destination related to the IGS (usually named something like IGS or IGS_<SID>).
  Verify that the destination is correctly configured, including the connection type, target host, and service.
  
  
  
  Test Connection:
  
  In SM59, select the IGS RFC destination and use the "Connection Test" option to check if the connection is successful.
  If the test fails, check the network settings and ensure that the IGS server is reachable.
  
  
  
  Check IGS Configuration:
  
  Ensure that the IGS is properly installed and configured on the server.
  Check the IGS logs for any errors that might indicate why the service is not functioning correctly.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account used for the RFC connection has the necessary authorizations to access the IGS.
  
  
  
  Restart IGS:
  
  If the IGS service is not running, restart it. You can do this through the operating system or using the SAP management tools.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for IGS and RFC configuration for detailed guidance.
  SAP Community: Check the SAP Community forums for discussions related to RSTCT020, as other users may have encountered and resolved similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the RSTCT020 error related to the RFC destination for the IGS.