How To Fix RSTCT018 - CCMS agent not scheduled properly

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTCT - Messages of package RSTCT

• Message number: 018

• Message text: CCMS agent not scheduled properly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTCT018 - CCMS agent not scheduled properly ?

  The SAP error message RSTCT018 indicates that the CCMS (Computing Center Management System) agent is not scheduled properly. This can lead to issues with monitoring and managing the SAP system landscape effectively. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Configuration: The CCMS agent may not be configured correctly in the SAP system.
  Agent Not Running: The CCMS agent might not be running or has crashed.
  Network Issues: There could be network connectivity issues preventing the agent from communicating with the SAP system.
  Authorization Issues: The user or service account running the CCMS agent may not have the necessary authorizations.
  System Load: High system load or resource constraints may prevent the agent from functioning properly.
  
  Solutions:
  
  
  Check Agent Status:
  
  Verify if the CCMS agent is running. You can do this by checking the process list on the server where the agent is installed.
  Restart the CCMS agent if it is not running.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the CCMS agent in transaction RZ20 or RZ21.
  Ensure that the agent is properly assigned to the correct system and that all necessary parameters are set.
  
  
  
  Network Connectivity:
  
  Check the network connectivity between the CCMS agent and the SAP system.
  Ensure that firewalls or network policies are not blocking communication.
  
  
  
  Authorization Check:
  
  Verify that the user or service account running the CCMS agent has the necessary authorizations to access the SAP system and perform monitoring tasks.
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, etc.) to ensure that the system is not overloaded.
  If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  
  Logs and Traces:
  
  Check the logs for the CCMS agent for any error messages or warnings that could provide more context on the issue.
  Use transaction SM21 to check the system log for any related errors.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  CCMS Overview: The CCMS is a monitoring tool in SAP that helps administrators monitor the health and performance of SAP systems.
  Transaction Codes:
  
  RZ20: CCMS Monitoring
  RZ21: CCMS Configuration
  SM21: System Log
  
  
  Documentation: Refer to the official SAP documentation for CCMS for detailed configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.