How To Fix RSTCT016 - Virtual provider &2 is not connected to &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSTCT - Messages of package RSTCT

  • Message number: 016

  • Message text: Virtual provider &2 is not connected to &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSTCT016 - Virtual provider &2 is not connected to &1 ?

    The SAP error message RSTCT016 indicates that a virtual provider (often a BW/4HANA or BW on HANA object) is not connected to a specific InfoProvider (like a DataStore Object or InfoCube). This error typically arises in the context of SAP BW (Business Warehouse) when there is an issue with the data flow or configuration between the virtual provider and the underlying data source.

    Cause:

    1. Configuration Issues: The virtual provider may not be properly configured to connect to the specified InfoProvider.
    2. Data Source Problems: The underlying data source (InfoProvider) may not be active or may have issues that prevent it from being accessed.
    3. Transport Issues: If the virtual provider was transported from one system to another, it may not have the correct connections in the target system.
    4. Authorization Issues: The user may not have the necessary authorizations to access the virtual provider or the InfoProvider.
    5. Technical Issues: There may be technical issues with the BW system or the database that prevent the connection.

    Solution:

    1. Check Configuration:

      • Go to the transaction code RSA1 (Data Warehousing Workbench) and check the configuration of the virtual provider. Ensure that it is correctly set up to connect to the specified InfoProvider.
      • Verify that the InfoProvider is active and correctly configured.
    2. Activate InfoProvider:

      • If the InfoProvider is inactive, activate it. You can do this in RSA1 by navigating to the InfoProvider and selecting the "Activate" option.
    3. Check Transport Requests:

      • If the virtual provider was transported, ensure that all necessary objects were included in the transport request and that they were successfully imported into the target system.
    4. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access both the virtual provider and the InfoProvider. Check the roles and authorizations assigned to the user.
    5. Check for Technical Issues:

      • Review system logs (transaction SLG1) for any errors or warnings that might indicate underlying technical issues.
      • Check the database connection and ensure that the BW system can access the underlying data source.
    6. Recreate the Virtual Provider:

      • If the issue persists, consider deleting and recreating the virtual provider to ensure that it is correctly configured.

    Related Information:

    • Transaction Codes:

      • RSA1: Data Warehousing Workbench
      • RSTT: Transaction for Transporting BW Objects
      • SLG1: Application Log
    • Documentation:

      • Refer to SAP Help documentation for BW/4HANA or BW on HANA for detailed information on virtual providers and InfoProviders.
    • SAP Notes:

      • Check SAP Notes for any known issues or patches related to this error message. You can search for RSTCT016 in the SAP Support Portal.

    By following these steps, you should be able to diagnose and resolve the RSTCT016 error in your SAP BW environment.

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