How To Fix RSRV212 - Hierarchy directories are inconsistent. See long text

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 212

• Message text: Hierarchy directories are inconsistent. See long text

What causes this issue?

&V1& entries exist in the hierarchy management table for Warehouse
Management. These entries are missing from the hierarchy administration
table for reporting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose <ZK>Detail</> in the short text display to display the surplus
entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV212 - Hierarchy directories are inconsistent. See long text ?

  The SAP error message RSRV212 indicates that there are inconsistencies in the hierarchy directories within the SAP BW (Business Warehouse) system. This can occur due to various reasons, such as changes in the hierarchy structure, data inconsistencies, or issues during data loading processes.
  Cause:
  
  Hierarchy Changes: If hierarchies have been modified (e.g., nodes added, deleted, or changed) without proper updates to the associated directories, inconsistencies can arise.
  Data Load Issues: Problems during data loading processes can lead to incomplete or incorrect hierarchy data.
  System Upgrades or Migrations: Changes in the system environment, such as upgrades or migrations, can sometimes lead to inconsistencies.
  Manual Changes: Direct manual changes to the hierarchy or related objects can also cause inconsistencies.
  
  Solution:
  To resolve the RSRV212 error, you can follow these steps:
  
  
  Run the RSRV Transaction: 
  
  Go to transaction code RSRV.
  In the RSRV transaction, you can check for inconsistencies in the hierarchy directories.
  Execute the consistency check for the specific hierarchy or the entire hierarchy structure.
  
  
  
  Repair Inconsistencies:
  
  If inconsistencies are found, you can use the options provided in RSRV to repair them. This may involve regenerating the hierarchy or correcting the directory structure.
  Follow the prompts to fix the inconsistencies.
  
  
  
  Check Hierarchy Settings:
  
  Review the settings and configurations of the hierarchies involved. Ensure that all nodes and levels are correctly defined and that there are no orphaned nodes.
  
  
  
  Rebuild Hierarchies:
  
  In some cases, it may be necessary to rebuild the hierarchy from scratch if the inconsistencies are severe.
  
  
  
  Data Consistency Checks:
  
  Perform data consistency checks on the InfoObjects and InfoProviders related to the hierarchy to ensure that all data is correctly loaded and structured.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address specific issues related to hierarchy inconsistencies. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Backup and Test:
  
  Before making significant changes, ensure you have a backup of your data and test any changes in a development or test environment first.
  
  
  
  Related Information:
  
  Transaction Codes: RSRV (for consistency checks), RSA1 (for Data Warehousing Workbench), and RSCUSTV10 (for customizing settings).
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on hierarchy management and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users facing similar issues.
  
  By following these steps, you should be able to identify and resolve the inconsistencies indicated by the RSRV212 error message.