How To Fix RSRV211 - Hierarchy directories are inconsistent. See long text

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 211

• Message text: Hierarchy directories are inconsistent. See long text

What causes this issue?

In the administration table with the information about hierarchies that
is relevant for Reporting, &V1& entries exist that are missing in the
hierarchy administration table for Warehouse Management.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose <ZK>Detail</> in the short text display to allow the &V1& excess
entries from the hierarchy administration table for Reporting to be
displayed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV211 - Hierarchy directories are inconsistent. See long text ?

  The SAP error message RSRV211 indicates that there are inconsistencies in the hierarchy directories within the SAP BW (Business Warehouse) system. This error typically arises during the execution of queries or when working with InfoObjects that have hierarchies defined.
  Cause:
  The inconsistency in hierarchy directories can be caused by several factors, including:
  
  Data Load Issues: Problems during data loading processes that lead to incomplete or corrupted hierarchy data.
  Changes in Hierarchies: Modifications made to hierarchies (like adding or deleting nodes) that were not properly updated in the system.
  Transport Issues: Transporting objects between different systems (e.g., from development to production) without ensuring that all dependencies are correctly handled.
  Database Issues: Corruption or inconsistencies in the underlying database tables that store hierarchy information.
  
  Solution:
  To resolve the RSRV211 error, you can follow these steps:
  
  
  Run the RSRV Transaction:
  
  Go to transaction code RSRV.
  In the RSRV transaction, you can check for inconsistencies in the hierarchy directories.
  Execute the "Check Hierarchy" option to identify specific issues.
  
  
  
  Repair Inconsistencies:
  
  After identifying the inconsistencies, you can use the repair functions available in RSRV to fix them.
  Follow the prompts to correct the issues found.
  
  
  
  Rebuild Hierarchies:
  
  If the inconsistencies are severe, you may need to rebuild the affected hierarchies. This can involve deleting and re-creating the hierarchy or reloading the data.
  
  
  
  Check for Data Load Errors:
  
  Review the data load processes to ensure that there are no errors or warnings that could have led to the inconsistencies.
  If necessary, reprocess the data loads.
  
  
  
  Transport Objects Carefully:
  
  If the issue arose after transporting objects, ensure that all related objects and dependencies are transported together to avoid inconsistencies.
  
  
  
  Database Consistency Check:
  
  If you suspect database issues, consider running database consistency checks or consulting with your database administrator.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on hierarchy management and troubleshooting.
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or patches related to this error.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the inconsistencies causing the RSRV211 error in your SAP BW system.