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How To Fix RSRD221 - 'Unsupported action' error occurred when creating the online link


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSRD - Report Dissemination

  • Message number: 221

  • Message text: 'Unsupported action' error occurred when creating the online link

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSRD221 - 'Unsupported action' error occurred when creating the online link ?

    The SAP error message RSRD221, which states "Unsupported action," typically occurs when there is an issue with the configuration or parameters used when creating an online link in SAP BusinessObjects or SAP BW (Business Warehouse). This error can arise from various causes, and here are some common reasons along with potential solutions:

    Causes:

    1. Incorrect URL Parameters: The parameters specified in the URL for the online link may not be valid or supported.
    2. Missing or Incorrect Authorization: The user may not have the necessary permissions to execute the action associated with the online link.
    3. Incompatible Version: The version of the SAP system or the components being used may not support the action you are trying to perform.
    4. Configuration Issues: There may be issues with the configuration of the SAP BW or BusinessObjects system that prevent the action from being executed.
    5. Data Source Issues: The data source or query being referenced may not be set up correctly or may not be accessible.

    Solutions:

    1. Check URL Parameters: Review the parameters in the URL to ensure they are correct and supported. Make sure that all required parameters are included and properly formatted.
    2. Verify User Permissions: Ensure that the user has the necessary authorizations to access the data and perform the action. Check roles and authorizations in the SAP system.
    3. Update Components: If you are using an older version of SAP BW or BusinessObjects, consider updating to a more recent version that supports the action you are trying to perform.
    4. Review Configuration Settings: Check the configuration settings in SAP BW and BusinessObjects to ensure that everything is set up correctly. This includes checking the settings for the online link and any related components.
    5. Test Data Source: Verify that the data source or query is functioning correctly. You can do this by running the query directly in the SAP BW system to ensure it returns the expected results.
    6. Consult Documentation: Refer to the SAP documentation or support notes related to the specific version you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to RSRD221. SAP frequently updates their knowledge base with solutions to common problems.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Logs and Traces: If the issue persists, consider enabling logs or traces to gather more detailed information about the error, which can help in diagnosing the problem.

    If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.

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