How To Fix RSRD220 - General error occurred when creating the online link

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 220

• Message text: General error occurred when creating the online link

What causes this issue?

No online link has been generated in the portal. There may be different
reasons for this.

System Response

Error message

How to fix this error?

If you have used a Web template as the output basis, check whether the
Web template is assigned to one of your roles. If you are using a query
or if the Web template is assigned to one of your roles, this is an SAP-
internal error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD220 - General error occurred when creating the online link ?

  The SAP error message RSRD220, which states "General error occurred when creating the online link," typically occurs in the context of SAP Business Intelligence (BI) or SAP Business Warehouse (BW) when there is an issue with the creation of an online link for a report or query. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the report or the underlying data.
  Incorrect Query Configuration: The query may not be properly configured, leading to issues when trying to create an online link.
  System Configuration: There may be issues with the system configuration, such as incorrect settings in the BI or BW system.
  Network Issues: Connectivity problems between the SAP system and the client or browser can lead to this error.
  Browser Compatibility: The browser being used may not be compatible with the SAP