How To Fix RSR_EXCEL_RUNTIME300 - Workbook format &1 not supported by server


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSR_EXCEL_RUNTIME - Messages of the Excel Runtime

  • Message number: 300

  • Message text: Workbook format &1 not supported by server

  • Show details Hide details
  • What causes this issue?

    The workbook could not be saved to the server because the server does
    not support format &v1&.

    System Response

    The workbook cannot be saved to the server because of invalid format
    &v1&.

    How to fix this error?

    Upgrade the server to support package 15.
    Upgrade the frontend to support package 15.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSR_EXCEL_RUNTIME300 - Workbook format &1 not supported by server ?

    The SAP error message RSR_EXCEL_RUNTIME300 indicates that the workbook format you are trying to use is not supported by the SAP server. This typically occurs when you are attempting to upload or process an Excel file in a format that the SAP system does not recognize or support.

    Causes:

    1. Unsupported File Format: The most common cause is that the Excel file is in a format that the SAP system does not support. For example, if you are trying to upload an .xlsx file and the server only supports .xls files.
    2. Version Compatibility: The version of Excel used to create the workbook may not be compatible with the version of SAP you are using.
    3. Corrupted File: The Excel file may be corrupted or improperly formatted, leading to the error.
    4. Server Configuration: The SAP server may not be configured to handle certain file types or may lack the necessary components to process them.

    Solutions:

    1. Convert the File Format:

      • If you are using a newer Excel format (like .xlsx), try saving the file in an older format (like .xls) and then upload it again.
      • You can do this by opening the file in Excel and using the "Save As" option to select the appropriate format.
    2. Check Compatibility:

      • Ensure that the version of Excel you are using is compatible with the SAP version. If necessary, consult the SAP documentation or your system administrator for guidance on supported formats.
    3. Repair the File:

      • If you suspect the file may be corrupted, try opening it in Excel and saving it again, or use Excel's built-in repair feature.
    4. Server Configuration:

      • If you have access to the SAP server configuration, check if there are any settings that need to be adjusted to support the file format you are trying to use. This may require assistance from your SAP Basis team.
    5. Consult Documentation:

      • Refer to the SAP Help Portal or relevant documentation for your specific SAP version to understand the supported file formats and any limitations.
    6. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to RSR_EXCEL_RUNTIME300 for additional troubleshooting steps or patches.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for your specific module or application to understand the requirements for file uploads and supported formats.

    By following these steps, you should be able to resolve the error and successfully upload your Excel workbook to the SAP system.

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