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How To Fix RSQBW310 - User group catalog is locked by &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSQBW -

  • Message number: 310

  • Message text: User group catalog is locked by &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSQBW310 - User group catalog is locked by & ?

    The SAP error message RSQBW310 indicates that the user group catalog is locked by another user or process. This typically occurs when a user is trying to access or modify a user group catalog that is currently being used or edited by someone else.

    Cause:

    1. Concurrent Access: Another user is currently editing or accessing the user group catalog.
    2. System Lock: A system process or job may have locked the user group catalog for maintenance or updates.
    3. Transaction Interruption: An unexpected interruption in a previous transaction may have left the catalog in a locked state.

    Solution:

    1. Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
    2. Identify the Locking User: Use transaction code SM12 to check for locks in the system. You can identify the user or process that is holding the lock.
      • Go to transaction SM12.
      • Enter the relevant user or object name and execute the search.
      • Identify the locking entry and the user associated with it.
    3. Contact the Locking User: If you identify the user who is holding the lock, you can contact them to see if they can release the lock.
    4. Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
    5. Check for Background Jobs: If a background job is causing the lock, you may need to wait for it to complete or check with your system administrator for further assistance.

    Related Information:

    • User Group Catalog: This is a collection of user groups that can be used for authorization and access control in SAP BW (Business Warehouse).
    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM21: To check system logs for any related errors or warnings.
      • ST22: To check for dumps that might provide additional context for the issue.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for RSQBW310 in the SAP Support Portal.

    If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further investigation.

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