How To Fix RSO_CTC228 - RDA daemons and process chains stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 228

• Message text: RDA daemons and process chains stopped

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC228 - RDA daemons and process chains stopped ?

  The SAP error message RSO_CTC228 indicates that the RDA (Remote Data Access) daemons and process chains have stopped. This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  System Resource Issues: Insufficient memory or CPU resources can lead to the stopping of daemons and process chains.
  Configuration Errors: Incorrect configuration settings in the RDA or process chains can cause them to fail.
  Network Issues: Problems with network connectivity can disrupt communication between the RDA and the SAP system.
  Database Issues: If the underlying database is down or experiencing issues, it can affect the RDA and process chains.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check System Resources: Monitor the system's CPU and memory usage. If resources are low, consider optimizing the system or upgrading hardware.
  Review Configuration: Verify the configuration settings for the RDA and process chains. Ensure that all parameters are set correctly.
  Network Diagnostics: Check the network connectivity between the RDA and the SAP system. Ensure that there are no firewalls or network issues blocking communication.
  Database Health Check: Ensure that the database is up and running without issues. Check for any locks or performance problems.
  Restart Daemons and Process Chains: Sometimes, simply restarting the RDA daemons and the affected process chains can resolve the issue.
  Check Logs: Review the logs for any specific error messages that can provide more context on why the daemons and process chains stopped.
  Apply Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known bugs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RDA and process chains for any known issues and recommended solutions.
  Transaction Codes: Use transaction codes like RSPC (Process Chain Maintenance) to monitor and manage process chains.
  Monitoring Tools: Utilize SAP monitoring tools to keep an eye on the health of your RDA and process chains.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.