How To Fix RSO_CTC227 - Could not stop RDA daemons and process chains

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 227

• Message text: Could not stop RDA daemons and process chains

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC227 - Could not stop RDA daemons and process chains ?

  The SAP error message RSO_CTC227, which states "Could not stop RDA daemons and process chains," typically occurs in the context of SAP BW (Business Warehouse) when there are issues related to the RDA (Remote Data Access) daemons or process chains that are not stopping as expected. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Active Processes: There may be active processes or jobs that are preventing the RDA daemons from stopping.
  System Lock: The system might be in a locked state due to ongoing transactions or processes that are not allowing the daemons to terminate.
  Configuration Issues: Incorrect configuration settings for the RDA or process chains can lead to issues in stopping the daemons.
  Resource Constraints: Insufficient system resources (CPU, memory) can cause delays or failures in stopping the daemons.
  Network Issues: Problems with network connectivity can affect the communication between the RDA daemons and the SAP system.
  
  Solutions:
  
  Check Active Processes: Use transaction codes like SM37 to check for any active jobs or processes that might be preventing the daemons from stopping. If necessary, terminate these jobs.
  Review Logs: Check the system logs (transaction SM21) and the RDA logs for any error messages or warnings that could provide more context about the issue.
  Restart RDA Daemons: If the daemons are unresponsive, you may need to restart them manually. This can often be done through the SAP GUI or command line, depending on your system setup.
  Configuration Review: Verify the configuration settings for the RDA and process chains to ensure they are set up correctly. This includes checking the settings in the BW system and any related configurations in the source systems.
  System Resources: Monitor system resources to ensure that there are enough CPU and memory available. If resources are constrained, consider optimizing the system or scheduling jobs during off-peak hours.
  Network Check: Ensure that there are no network issues affecting the communication between the RDA daemons and the SAP system. This may involve checking firewalls, network configurations, and connectivity.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search the SAP Support Portal for notes related to RSO_CTC227.
  Documentation: Review the SAP BW documentation for information on RDA and process chains to ensure that you are following best practices for configuration and management.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the RSO_CTC227 error message in your SAP BW environment.