How To Fix RSO830 - The documentation display was started in a separate window

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO - BW Repository

• Message number: 830

• Message text: The documentation display was started in a separate window

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSO830 - The documentation display was started in a separate window ?

  The SAP error message RSO830, which states "The documentation display was started in a separate window," typically occurs when you attempt to access documentation or help related to a specific SAP object or transaction, and the system is trying to open that documentation in a new window or session.
  Cause:
  
  Popup Blockers: The most common cause of this error is that the browser or SAP GUI settings are blocking popups. When SAP tries to open documentation in a new window, it gets blocked, leading to this error message.
  Browser Settings: If you are using a web-based SAP interface (like SAP Fiori or SAP GUI for HTML), certain browser settings may prevent new windows from opening.
  SAP GUI Configuration: In some cases, the configuration of the SAP GUI itself may not allow for new windows to be opened properly.
  
  Solution:
  
  
  Disable Popup Blockers: 
  
  If you are using a web browser, check your popup blocker settings and disable them for the SAP site.
  If you are using SAP GUI, ensure that any settings that might block new windows are adjusted.
  
  
  
  Adjust Browser Settings:
  
  For browsers like Chrome, Firefox, or Edge, you can usually find the popup settings in the privacy or security section of the settings menu. Allow popups for the SAP application.
  
  
  
  Use SAP GUI Settings:
  
  If you are using the SAP GUI, you can check the settings under Options > SAP GUI Options > Interaction Design > New Session and ensure that the settings allow for new sessions/windows to be opened.
  
  
  
  Try Different Browsers: If you are accessing SAP through a web browser, try using a different browser to see if the issue persists.
  
  
  Contact IT Support: If the problem continues, it may be beneficial to contact your IT support team or SAP Basis team for further assistance, as they may need to check server settings or configurations.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that address known issues with specific versions.
  Documentation: Review the SAP Help Portal for any documentation related to the specific transaction or object you are trying to access.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to resolve the RSO830 error and access the documentation you need.