How To Fix RSO831 - Processing of the documents has been started in a separate window


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSO - BW Repository

  • Message number: 831

  • Message text: Processing of the documents has been started in a separate window

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSO831 - Processing of the documents has been started in a separate window ?

    The SAP error message RSO831, which states "Processing of the documents has been started in a separate window," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when you are trying to execute a report or a query that involves processing a large amount of data or when the system is set to open a new session for processing.

    Cause:

    1. Large Data Volume: The query or report you are trying to execute may involve processing a large volume of data, which prompts SAP to open a new session to handle the processing.
    2. Background Processing: The system may be configured to process certain tasks in the background, which can lead to this message.
    3. Session Management: SAP may be managing sessions in a way that requires a new window to be opened for processing, especially if the current session is busy or has reached its limits.
    4. User Authorizations: Sometimes, insufficient authorizations can lead to unexpected behavior, including the opening of new sessions.

    Solution:

    1. Wait for Processing: If the message indicates that processing has started in a separate window, it may simply mean that the system is working on your request. You can wait for the processing to complete.
    2. Check Background Jobs: If you suspect that the processing is taking too long, check the background jobs in transaction SM37 to see if the job is running and its status.
    3. Optimize Queries: If you frequently encounter this message, consider optimizing the query or report to reduce the data volume being processed at once. This can involve filtering data or aggregating results.
    4. Session Management: Ensure that your SAP session management settings are configured correctly. You can check your user profile settings or consult with your SAP Basis team.
    5. User Authorizations: Verify that you have the necessary authorizations to execute the report or query. If not, contact your SAP security team to ensure you have the appropriate access rights.
    6. System Performance: If the system is slow or unresponsive, it may be worth checking the overall performance of the SAP system. Consult with your Basis team to analyze system performance metrics.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST22 (Dump Analysis), and ST03 (Workload Analysis) to diagnose issues.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address your situation.
    • Documentation: Review SAP documentation related to query performance and optimization in BW/BI to understand best practices.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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