How To Fix RSM2710 - &1 error records found - update terminated in customer rountine

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 710

• Message text: &1 error records found - update terminated in customer rountine

What causes this issue?

&V1& data records were marked as incorrect in the PSA. The additional
checking and processing of the &V2& data package was terminated in a
customer routine. This was done intentionally or was due to a short
dump being intercepted.

System Response

The data package was not updated.

How to fix this error?

Correct the incorrect data records in the data package (for example by
manually editing them in PSA maintenance). You can find the error
message for each record in the PSA by double-clicking on the record
status.
Note
Note that you may only edit or manually update the request if it is not
contained in the request list in the data target. Where necessary,
first delete it from the data target.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2710 - &1 error records found - update terminated in customer rountine ?

  The SAP error message RSM2710 indicates that there was an issue during the update process in a customer routine, specifically that a certain number of error records were found, leading to the termination of the update. This error typically occurs in the context of data updates, such as during the execution of batch jobs or data transfers.
  Cause:
  
  Data Quality Issues: The most common cause of this error is that the data being processed contains inconsistencies or errors that violate the business rules defined in the customer routine.
  Custom Code Issues: If there is custom code in the customer routine, it may contain logic errors or exceptions that are not being handled properly.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior during data processing.
  Missing Data: Required fields may be missing or contain invalid values, causing the update to fail.
  
  Solution:
  
  Review the Customer Routine: Check the custom code in the customer routine for any logical errors or unhandled exceptions. Ensure that it is correctly processing the data.
  Data Validation: Validate the data being processed to ensure it meets all necessary criteria and business rules. Look for any inconsistencies or missing values.
  Error Logs: Check the error logs for more detailed information about the records that caused the error. This can provide insights into what went wrong.
  Debugging: If necessary, debug the customer routine to identify the exact point of failure and understand why the records are being flagged as errors.
  Test with Sample Data: Run tests with a smaller set of data to isolate the issue and determine if it is data-specific or a broader issue with the routine.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or process you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check logs for more details on the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the RSM2710 error and implement a solution to resolve it.