How To Fix RSM2031 - Unknown error

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 031

• Message text: Unknown error

What causes this issue?

The request is incorrect, but the analysis has provided no results.

How to fix this error?

Check the request in the Monitor.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2031 - Unknown error ?

  The SAP error message RSM2031, which states "Unknown error," is a generic error that can occur in various contexts within the SAP system, particularly in relation to the SAP BW (Business Warehouse) or data extraction processes. Since it is a non-specific error, identifying the exact cause can be challenging. However, here are some common causes, potential solutions, and related information that may help you troubleshoot the issue:
  Common Causes:
  
  Data Source Issues: Problems with the data source, such as connectivity issues or incorrect configurations, can lead to this error.
  Authorization Problems: Insufficient authorizations for the user executing the process can trigger this error.
  Data Model Issues: Issues with the data model, such as inconsistencies or corruption in the InfoObjects or InfoProviders.
  System Performance: High system load or performance issues can lead to timeouts or failures in data processing.
  Transport Issues: If the error occurs after a transport, it may be due to missing objects or dependencies that were not transported correctly.
  Version Compatibility: Incompatibility between different versions of SAP components or add-ons.
  
  Potential Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and the BW process chain logs to gather more details about the error.
  Verify Data Sources: Ensure that the data sources are correctly configured and that there are no connectivity issues.
  Check Authorizations: Verify that the user has the necessary authorizations to execute the process.
  Analyze Data Model: Check the integrity of the data model, including InfoObjects and InfoProviders, for any inconsistencies.
  Monitor System Performance: Use transaction ST22 (dump analysis) and SM21 (system log) to check for any performance-related issues or dumps that may provide more context.
  Re-run the Process: Sometimes, simply re-running the process can resolve transient issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSMO (Process Chains), and ST22 (Dump Analysis).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to BW and data extraction processes for best practices and troubleshooting tips.
  
  Since RSM2031 is a generic error, the specific resolution may vary based on the context in which it occurs. Therefore, thorough investigation and analysis of the surrounding circumstances are essential for effective troubleshooting.