How To Fix RSM2010 - Request still running

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 010

• Message text: Request still running

What causes this issue?

No errors could be found. The current process has probably not finished
yet.

System Response

The ALE inbox of the BW is identical to the ALE outbox of the source
system
and/or
the maximum wait time for this request has not yet run out
and/or
the batch job in the source system has not yet ended.
Current status
&V1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2010 - Request still running ?

  The SAP error message RSM2010 ("Request still running") typically occurs in the context of the SAP BW (Business Warehouse) or SAP BI (Business Intelligence) environment. This message indicates that a data request is still being processed and has not yet completed. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Long-Running Requests: The data load or extraction process is taking longer than expected due to large volumes of data or complex transformations.
  Locking Issues: Another process may be locking the request, preventing it from completing.
  System Performance: The system may be experiencing performance issues, such as high CPU or memory usage, which can slow down processing.
  Data Source Issues: Problems with the data source, such as connectivity issues or data quality problems, can cause delays.
  Background Job Conflicts: Conflicts with other background jobs running at the same time can lead to delays in processing.
  
  Solutions:
  
  Monitor the Request: Use transaction codes like RSA1 (Data Warehousing Workbench) or SM37 (Job Monitoring) to check the status of the request and see if it is still running.
  Check for Locks: Use transaction SM12 to check for any locks that might be preventing the request from completing. If you find locks that are no longer needed, you can delete them.
  Increase System Resources: If the system is under heavy load, consider increasing the resources (CPU, memory) or optimizing the performance of the system.
  Review Data Load Logic: Check the data load logic for inefficiencies or errors that could be causing delays. Optimize the data extraction and transformation processes if necessary.
  Restart the Request: If the request is stuck and not progressing, you may need to cancel it and restart the data load process. Be cautious with this approach, as it may lead to data inconsistencies if not handled properly.
  Check for Background Jobs: Review other background jobs that may be running concurrently and causing resource contention. You may need to schedule jobs at different times to avoid conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1, SM37, SM12, and RSMO (for monitoring data loads).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message RSM2010. SAP frequently updates its knowledge base with solutions for common problems.
  Performance Tuning: Consider implementing performance tuning strategies for your BW system, such as optimizing InfoProviders, using aggregates, and managing data loads effectively.
  Documentation: Review SAP documentation and best practices for data loading and monitoring in BW/BI environments.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.