How To Fix RSL_UI310 - Local hierarchy has been changed; please reload it

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 310

• Message text: Local hierarchy has been changed; please reload it

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI310 - Local hierarchy has been changed; please reload it ?

  The SAP error message RSL_UI310 ("Local hierarchy has been changed; please reload it") typically occurs in the context of SAP applications that utilize hierarchical data structures, such as SAP Business Warehouse (BW) or SAP Analytics Cloud. This error indicates that the local hierarchy data has been modified, and the current view is no longer valid. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Data Changes: The underlying data or hierarchy structure has been modified by another user or process, leading to inconsistencies in the local view.
  Session Timeout: If the session has been inactive for a while, it may lead to a refresh requirement.
  Network Issues: Temporary network issues may cause the application to lose sync with the server data.
  User Permissions: Changes in user permissions or roles may affect the visibility of certain hierarchy elements.
  
  Solution:
  
  
  Reload the Hierarchy: The most straightforward solution is to reload the hierarchy. This can usually be done by refreshing the view or navigating back to the hierarchy selection screen and reloading the data.
  
  Look for a refresh button or option in the application interface.
  If using a web-based interface, you may need to refresh the browser page.
  
  
  
  Check for Updates: If you are working in a collaborative environment, check if other users have made changes to the hierarchy. Communicate with your team to understand any recent modifications.
  
  
  Clear Cache: Sometimes, clearing the cache of the application or browser can resolve issues related to stale data.
  
  In a web browser, you can clear the cache through the settings menu.
  In SAP GUI, you can clear the local cache by going to the menu and selecting the appropriate option.
  
  
  
  Log Out and Log Back In: If the issue persists, try logging out of the SAP system and logging back in. This can help reset the session and reload the necessary data.
  
  
  Check User Permissions: Ensure that your user account has the necessary permissions to view the hierarchy. If there have been changes to your role or permissions, contact your SAP administrator.
  
  
  Consult Documentation: If the problem continues, refer to SAP documentation or support resources for more specific troubleshooting steps related to your version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  SAP Support: If the issue is critical and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to address the RSL_UI310 error and restore functionality to your SAP application.