How To Fix RSIGS003 - Unknown error when calling the IGS

RSIGS003 - Overview

• Message type: E = Error

• Message class: RSIGS - Messages for Export Library IGS Services

• Message number: 003

• Message text: Unknown error when calling the IGS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSIGS003 - Unknown error when calling the IGS ?

  The SAP error message RSIGS003, which indicates an "Unknown error when calling the IGS," typically relates to issues with the Internet Graphics Service (IGS) in SAP. This service is responsible for rendering graphical content, such as charts and diagrams, in SAP applications.
  Causes:
  
  
  Configuration Issues: Incorrect configuration of the IGS or the underlying web server can lead to this error.
  Network Problems: Connectivity issues between the SAP system and the IGS can cause communication failures.
  Resource Limitations: Insufficient system resources (CPU, memory) on the server hosting the IGS can lead to failures.
  Software Bugs: There may be bugs in the version of the IGS or the SAP system that you are using.
  Missing or Corrupted Files: Essential files required for the IGS to function may be missing or corrupted.
  
  Solutions:
  
  
  Check IGS Configuration:
  
  Ensure that the IGS is correctly configured in the SAP system. You can check the configuration in transaction SICF (Internet Communication Framework) and ensure that the