How To Fix RSIGS002 - IGS external error

RSIGS002 - Overview

• Message type: E = Error

• Message class: RSIGS - Messages for Export Library IGS Services

• Message number: 002

• Message text: IGS external error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSIGS002 - IGS external error ?

  The SAP error message RSIGS002, which indicates an "IGS external error," typically relates to issues with the Internet Graphics Server (IGS) in SAP. This error can occur in various scenarios, particularly when generating or displaying graphical content, such as reports or charts.
  Causes:
  
  IGS 
  Configuration Issues: The Internet Graphics Server may not be properly configured or may not be running.
  Network Issues: There could be network connectivity problems between the SAP system and the IGS.
  Resource Limitations: The server may be running out of resources (e.g., memory, CPU) to process the request.
  File Permissions: There may be issues with file permissions that prevent the IGS from accessing necessary files.
  Version Compatibility: There could be compatibility issues between the SAP system and the version of the IGS being used.
  
  Solutions:
  
  Check IGS Status: Ensure that the Internet Graphics Server is running. You can check this in the SAP system by navigating to the transaction code SMICM and looking for