How To Fix RSCRT038 - Error determining the job information. Start of daemon &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 038

• Message text: Error determining the job information. Start of daemon &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT038 - Error determining the job information. Start of daemon &1 failed ?

  The SAP error message RSCRT038 indicates that there is an issue with determining job information, specifically that the start of the daemon (a background process) has failed. This error can occur in various contexts, often related to background job processing or the SAP spool system.
  Causes:
  
  Daemon Not Running: The background process (daemon) that is supposed to handle job scheduling or spool requests may not be running.
  Configuration Issues: There may be misconfigurations in the SAP system settings related to job scheduling or spool management.
  Authorization Issues: The user or process attempting to start the daemon may not have the necessary authorizations.
  System Resource Issues: Insufficient system resources (like memory or CPU) can prevent the daemon from starting.
  Network Issues: If the daemon needs to communicate with other systems or services, network issues could prevent it from starting.
  
  Solutions:
  
  Check Daemon Status: Verify if the relevant daemon is running. You can do this by checking the process list on the server or using transaction codes like SM37 (for job monitoring) or SM50 (for process overview).
  Restart the Daemon: If the daemon is not running, try restarting it. This can often resolve transient issues.
  Review Configuration: Check the configuration settings for the job scheduling and spool system. Ensure that all parameters are set correctly.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to start the daemon.
  Monitor System Resources: Use tools to monitor system resources and ensure that there are enough resources available for the daemon to start.
  Check Logs: Review the system logs (transaction SM21) and the developer trace files (transaction ST22) for any additional error messages that could provide more context on the failure.
  Network Configuration: If applicable, check network configurations to ensure that there are no connectivity issues affecting the daemon.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that might address this error.
  Documentation: Review SAP documentation related to background processing and spool management for best practices and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.