How To Fix RSCRT036 - Error calling InfoPackage maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 036

• Message text: Error calling InfoPackage maintenance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT036 - Error calling InfoPackage maintenance ?

  The SAP error message RSCRT036, which states "Error calling InfoPackage maintenance," typically occurs in the context of SAP BW (Business Warehouse) when there is an issue with the InfoPackage that is being processed. This error can arise due to various reasons, including configuration issues, data source problems, or inconsistencies in the InfoPackage settings.
  Causes of RSCRT036 Error
  
  
  Incorrect InfoPackage Configuration: The InfoPackage may not be configured correctly, leading to issues when trying to maintain or execute it.
  
  
  Data Source Issues: If the data source associated with the InfoPackage is not set up correctly or is inactive, it can cause this error.
  
  
  Authorization Issues: The user executing the InfoPackage may not have the necessary authorizations to perform the maintenance.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the BW system or database connectivity.
  
  
  Transport Issues: If the InfoPackage was transported from another system, there may be inconsistencies or missing objects.
  
  
  Solutions to RSCRT036 Error
  
  
  Check InfoPackage Configuration:
  
  Go to the InfoPackage in the SAP BW system and verify that all settings are correct.
  Ensure that the data source is correctly assigned and that the extraction settings are appropriate.
  
  
  
  Validate Data Source:
  
  Check the status of the data source in the Data Warehousing Workbench (transaction RSA1).
  Ensure that the data source is active and that the extraction method is correctly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to maintain and execute the InfoPackage.
  Check the roles and authorizations assigned to the user in transaction PFCG.
  
  
  
  Check for Technical Issues:
  
  Review system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context.
  Ensure that the BW system is functioning correctly and that there are no connectivity issues with the database.
  
  
  
  Recreate or Adjust the InfoPackage:
  
  If the InfoPackage was transported, consider recreating it in the target system to ensure all settings are correct.
  You may also try to adjust the InfoPackage settings to see if that resolves the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  RSA1: Data Warehousing Workbench
  RSPC: Process Chain Maintenance
  ST22: Dump Analysis
  SM21: System Log
  PFCG: Role Maintenance
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on InfoPackages and data sources in SAP BW.
  
  
  Community Forums: Consider checking SAP Community forums or other SAP-related discussion platforms for similar issues and solutions shared by other users.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.