How To Fix RSCRT037 - Error calling the request monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 037

• Message text: Error calling the request monitor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT037 - Error calling the request monitor ?

  The SAP error message RSCRT037, which states "Error calling the request monitor," typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there is an issue with the data loading process or the request monitoring functionality.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the request monitor.
  System Configuration: There may be configuration issues in the BW system that prevent the request monitor from functioning correctly.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues, system performance problems, or inconsistencies in the data model.
  Transport Issues: If the error occurs after a transport, it may be due to missing objects or inconsistencies in the transport.
  Request Status: The request being monitored may be in a status that the monitor cannot handle (e.g., canceled or failed).
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the request monitor. This can be done by checking the roles assigned to the user in transaction SU01.
  Review System Logs: Use transaction SLG1 to check for any error logs related to the request monitor. This can provide more context on what went wrong.
  Check Configuration: Review the configuration settings in the BW system to ensure everything is set up correctly. This includes checking the data source, transformation, and data target settings.
  Restart the Process: If the error is transient, try restarting the data load process or the request monitor.
  Check for System Performance: Monitor system performance and check for any bottlenecks that may be affecting the request monitor's ability to function.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SLG1 (Application Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to BW and data loading processes for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the RSCRT037 error effectively.