How To Fix RSCRM_APPL041 - &2 partners selected. &1 business partners not found in CRM.

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 041

• Message text: &2 partners selected. &1 business partners not found in CRM.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL041 - &2 partners selected. &1 business partners not found in CRM. ?

  The SAP error message RSCRM_APPL041 typically indicates that there is an issue with the selection of business partners in the CRM system. The message states that a certain number of partners were selected, but a specified number of those partners could not be found in the CRM system.
  Cause:
  
  Data Inconsistency: The business partners you are trying to process may not exist in the CRM system. This could be due to data not being replicated correctly from the backend system (like SAP ERP) to the CRM system.
  Incorrect Selection Criteria: The selection criteria used to fetch the business partners may be incorrect or too broad, leading to the selection of partners that do not exist in the CRM.
  Master Data Issues: The business partner master data may not have been created or may have been deleted or archived in the CRM system.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or access certain business partners.
  
  Solution:
  
  Check Business Partner Existence: Verify that the business partners you are trying to process actually exist in the CRM system. You can do this by using transaction codes like BP (Business Partner) to search for the specific partners.
  Data Replication: If the business partners are supposed to exist but do not, check the data replication settings between the backend system and the CRM. Ensure that the necessary data has been replicated correctly.
  Review Selection Criteria: Review the selection criteria used in the transaction to ensure that it is correctly set up to fetch the intended business partners.
  Master Data Maintenance: If the business partners are missing, you may need to create them in the CRM system or correct any inconsistencies in the master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partners in question. You may need to consult with your SAP security team to verify this.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, SM37 for job monitoring, and SLG1 for application log analysis.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to business partner management and data replication processes to ensure that all configurations are correct.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.