How To Fix RSCRM224 - Error while saving

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 224

• Message text: Error while saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM224 - Error while saving ?

  The SAP error message RSCRM224 typically indicates an issue related to the transport of data or objects in the SAP system, particularly when dealing with the SAP Customer Relationship Management (CRM) module. This error can occur during various operations, such as saving changes to a CRM object or during data transport processes.
  Cause:
  The RSCRM224 error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as missing mandatory fields or invalid data formats.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  System Configuration: There may be configuration issues in the CRM system that prevent the saving of data.
  Transport Issues: If the error occurs during a transport operation, it may be due to missing objects or dependencies in the transport request.
  Database Locking: The database might be locked due to another transaction, preventing the save operation from completing.
  
  Solution:
  To resolve the RSCRM224 error, you can take the following steps:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Look for any validation errors that may be displayed.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the save operation. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the save operation.
  Check Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking customizing settings related to the specific CRM object you are working with.
  Transport Request Review: If the error occurs during a transport operation, review the transport request for missing objects or dependencies. Ensure that all necessary objects are included in the transport.
  Database Locks: If you suspect a database lock, you can check for active locks using transaction SM12. If there are locks that are preventing the save operation, you may need to resolve them.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the RSCRM224 error specifically. SAP Notes often provide patches or workarounds for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Documentation: Review the official SAP documentation for CRM to understand the specific requirements and configurations for the objects you are working with.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.