How To Fix RSCR019 - Error while obtaining user group memberships

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCR -

• Message number: 019

• Message text: Error while obtaining user group memberships

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCR019 - Error while obtaining user group memberships ?

  The SAP error message RSCR019, which states "Error while obtaining user group memberships," typically occurs when there is an issue with retrieving user group information for a specific user in the SAP system. This can happen for various reasons, including configuration issues, authorization problems, or inconsistencies in user data.
  Causes:
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to read user group memberships.
  User Data Inconsistencies: There may be inconsistencies or corruption in the user master data.
  Profile or Role Issues: The user might not be assigned to any user groups, or the user groups may not be properly configured.
  System Configuration: There could be issues with the configuration of the user management system or the underlying database.
  Network Issues: If the system is trying to access user group information from a remote source, network issues could prevent this.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access user group information. You can do this by reviewing the user's roles and profiles in transaction SU01 or SUIM.
  Review User Master Data: Check the user master data for inconsistencies. You can do this in transaction SU01 by entering the user ID and reviewing the details.
  User Group Configuration: Verify that the user groups are correctly configured and that the user is assigned to the appropriate groups. You can check this in transaction SU01 or by using transaction PFCG for role management.
  System Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  Database Consistency: If you suspect database inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is functioning correctly.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SUIM: User Information System
  PFCG: Role Maintenance
  SM21: System Log
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review SAP documentation related to user management and authorization concepts for a deeper understanding of how user groups and authorizations work.
  
  By following these steps, you should be able to diagnose and resolve the RSCR019 error in your SAP system.