How To Fix RSBPCW_EXCEPTION020 - User is not an owner/manager; work status cannot be updated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSBPCW_EXCEPTION - BPC: Work Status Message Class

  • Message number: 020

  • Message text: User is not an owner/manager; work status cannot be updated

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSBPCW_EXCEPTION020 - User is not an owner/manager; work status cannot be updated ?

    The SAP error message RSBPCW_EXCEPTION020 indicates that a user is attempting to update the work status of a business process or a planning object in SAP Business Planning and Consolidation (BPC) but does not have the necessary permissions or ownership rights to perform that action. This typically occurs in scenarios where user roles and authorizations are strictly enforced.

    Cause:

    1. User Authorization: The user does not have the required authorization to change the work status of the object. In BPC, only owners or managers of a specific planning object can update its status.
    2. Ownership: The user is not listed as the owner or manager of the specific entity or planning object they are trying to modify.
    3. Role Configuration: The roles assigned to the user may not include the necessary permissions to perform the action.

    Solution:

    1. Check User Role and Authorizations:

      • Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that allow them to change the work status.
      • You may need to consult with your SAP security team to review and adjust the user's authorizations.
    2. Ownership Verification:

      • Confirm whether the user is indeed the owner or manager of the planning object they are trying to update. If not, the ownership may need to be transferred to the user or the user may need to work with the current owner.
    3. Adjusting Work Status:

      • If the user is not the owner, they should contact the current owner or manager of the planning object to request the necessary changes or to have the work status updated on their behalf.
    4. System Configuration:

      • If the issue persists, it may be necessary to review the configuration settings in BPC to ensure that the ownership and authorization settings are correctly defined.

    Related Information:

    • BPC Security Model: Understanding the security model in SAP BPC is crucial. It typically involves roles, authorizations, and ownership settings that dictate who can perform certain actions.
    • SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to this error message. SAP's official documentation may also provide insights into user roles and permissions.
    • User Training: Ensure that users are trained on the BPC processes and understand the importance of ownership and authorization in managing planning objects.

    If the problem continues after checking these areas, it may be beneficial to engage with SAP support for further assistance.

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