How To Fix RS_GENERAL505 - No occurrences of e-mail address '&1' found

SAP Error Message - Details

• Message type: E = Error

• Message class: RS_GENERAL - BW General Messages for Re-Use

• Message number: 505

• Message text: No occurrences of e-mail address '&1' found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS_GENERAL505 - No occurrences of e-mail address '&1' found ?

  The SAP error message RS_GENERAL505 indicates that the system could not find any occurrences of the specified email address in the context where it was expected. This error typically arises in scenarios involving email notifications, such as when trying to send reports or alerts via email.
  Cause:
  
  Incorrect Email Address: The email address specified may be incorrect or misspelled.
  Missing User Data: The user associated with the email address may not be set up correctly in the SAP system, or the email address may not be maintained in the user master data.
  User Not Assigned: The user may not be assigned to the relevant roles or authorizations that allow them to receive emails.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system, such as SMTP settings not being properly configured.
  
  Solution:
  
  Verify Email Address: Check the email address for any typos or errors. Ensure that it is correctly formatted.
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID associated with the email address.
  Verify that the email address is correctly maintained in the "Address" tab.
  
  
  User Assignment: Ensure that the user has the necessary roles and authorizations to receive emails. Check if the user is assigned to the appropriate groups or roles that are configured to send emails.
  Email Configuration:
  
  Check the SMTP configuration in transaction code SCOT (SAPconnect Administration). Ensure that the settings are correct and that the email server is reachable.
  Test the email sending functionality from the SAP system to ensure that it is working correctly.
  
  
  Check for User Existence: If the email address is associated with a user that does not exist in the system, you may need to create the user or update the email address to one that is valid.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the RS_GENERAL505 error and ensure that the email address is correctly recognized by the SAP system.