How To Fix RS_GENERAL504 - Replacing e-mail address '&1' with '&2'...

SAP Error Message - Details

• Message type: E = Error

• Message class: RS_GENERAL - BW General Messages for Re-Use

• Message number: 504

• Message text: Replacing e-mail address '&1' with '&2'...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS_GENERAL504 - Replacing e-mail address '&1' with '&2'... ?

  The SAP error message RS_GENERAL504 typically indicates that there is an issue with an email address in the system, specifically when the system is trying to replace one email address with another. This can occur in various contexts, such as when sending notifications or alerts from SAP systems.
  Cause:
  The error message RS_GENERAL504 usually arises due to one of the following reasons:
  
  Invalid Email Format: The email address being replaced may not conform to standard email formatting rules.
  Non-Existent Email Address: The original email address may not exist in the system or may have been deleted.
  Configuration Issues: There may be issues with the configuration of the email settings in the SAP system.
  User Master Data: The user master data may not be correctly maintained, leading to issues with email addresses.
  
  Solution:
  To resolve the RS_GENERAL504 error, you can take the following steps:
  
  Check Email Format: Ensure that both the original and new email addresses are in the correct format (e.g., [e-mail]).
  Verify User Master Data: Go to transaction code SU01 (User Maintenance) and check the user master data for the user associated with the email address. Ensure that the email address is correctly maintained.
  Update Email Addresses: If the email address is incorrect, update it to the correct one in the user master data or wherever it is being referenced.
  Check Configuration: Review the email configuration settings in transaction code SCOT (SAPconnect) to ensure that the SMTP settings are correctly configured.
  Test Email Sending: After making changes, test sending an email to verify that the issue has been resolved.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to email configuration and user management for best practices.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.