How To Fix RQ285 - User-friendly data reconciliation exists -> See long text!

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 285

• Message text: User-friendly data reconciliation exists -> See long text!

What causes this issue?

If you call up this report to execute data reconciliation cash
management, then it is recommended to execute the data reconciliation
via the cash management implementation tool (Transaction 'FDFD')as its
output is much more user-friendly.
This transaction is in the Customizing implementation guide (IMG)
Cashmanagement -> Tools -> Prepare live Date and data setup
The documentation on this IMG activity is available there
Choose the function 'Data reconciliation'. Please note that when
entering a comparison period, bank accounts (not G/L accounts managed
by OIs) can not be reconciled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ285 - User-friendly data reconciliation exists -> See long text! ?

  The SAP error message RQ285 indicates that there is a user-friendly data reconciliation issue in the system. This message typically arises in the context of SAP's data reconciliation processes, particularly when dealing with financial or logistics data.
  Cause:
  The error message RQ285 usually occurs due to discrepancies or inconsistencies in the data that is being reconciled. This could be due to various reasons, such as:
  
  Data Entry Errors: Incorrect data entries in the source documents or master data.
  Configuration Issues: Misconfigurations in the reconciliation settings or processes.
  Missing Data: Required data might be missing or incomplete.
  Inconsistent Data: Data from different sources may not match or align properly.
  Authorization Issues: The user may not have the necessary permissions to view or reconcile the data.
  
  Solution:
  To resolve the RQ285 error, you can follow these steps:
  
  
  Check Long Text: The error message suggests checking the long text for more details. You can do this by navigating to the message in the SAP system and viewing the long text associated with it. This may provide specific guidance on what data is causing the issue.
  
  
  Review Data Entries: Go through the relevant data entries in the system to identify any discrepancies or errors. Ensure that all required fields are filled out correctly.
  
  
  Verify Configuration: Check the configuration settings related to the reconciliation process. Ensure that all settings are correctly defined and aligned with your business processes.
  
  
  Run Reconciliation Reports: Use SAP reconciliation reports to identify specific discrepancies. These reports can help pinpoint where the issues lie.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific reconciliation process you are working with.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform the reconciliation. If not, work with your SAP security team to grant the appropriate permissions.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more in-depth analysis and troubleshooting.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in data reconciliation, such as FBL1N, FBL3N, or FBL5N for vendor, G/L, and customer line items, respectively.
  SAP Notes: Check for any SAP Notes related to RQ285 or data reconciliation issues. SAP Notes often contain fixes or workarounds for known issues.
  Training and Documentation: Ensure that users involved in data entry and reconciliation are adequately trained and have access to documentation that outlines the correct processes.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the RQ285 error in your SAP system.