How To Fix RPM_UTILITIES007 - REL_GUID2: Relating entry in RPM_RELATE not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_UTILITIES - Messages for Tools and Utilities

• Message number: 007

• Message text: REL_GUID2: Relating entry in RPM_RELATE not found

What causes this issue?

The record in table RPM_RELATE has the relationship type &v1&. This
means that REL_GUID2 should pointing to:
A record in CGPL_TASK of object type QTO (relation) AND
A relationship of relationship type &v2& in table RPM_RELATE. This
record seems to be missing in the system.
Example: Relationship type SAG
REL_GUID2 points to a relationship of type QAG in table RPM_RELATE.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Source table of this check:
Table: RPM_RELATE
GUID: &V3&
RELATE_TYPE: &V1&
REL_GUID2: &V4&
Target table of this check:
Table: RPM_RELATE
GUID: &V4&
RELATE_TYPE: &V2&
<ZH>Error: A record with this GUID and RELATE_TYPE does not exist. </>

System Response

How to fix this error?

Possible solutions for this error:
The relationship in table RPM_RELATE with GUID &v4& and relationship
type &v2& was deleted accidently. This record has to be inserted again
into table RPM_RELATE.
The value of REL_GUID2 is corrupted. Try to find out, which is the
correct record in RPM_RELATE this relationship should be linked to, then
update RPM_RELATE with the correct REL_GUID2.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_UTILITIES007 - REL_GUID2: Relating entry in RPM_RELATE not found ?

  The SAP error message RPM_UTILITIES007 REL_GUID2: Relating entry in RPM_RELATE not found typically occurs in the context of SAP's Retail Product Management (RPM) module. This error indicates that the system is unable to find a related entry in the RPM_RELATE table, which is used to manage relationships between different entities in the RPM system.
  Cause:
  
  Missing Data: The most common cause of this error is that the related entry that the system is trying to access does not exist in the RPM_RELATE table. This could happen due to data inconsistencies, incomplete data migration, or manual data entry errors.
  Incorrect GUID: The GUID (Globally Unique Identifier) being referenced may be incorrect or may not correspond to any existing entry in the database.
  Data Deletion: If the related entry was deleted or not created properly, this error can occur.
  Configuration Issues: There may be configuration issues in the RPM module that prevent the system from correctly identifying relationships.
  
  Solution:
  
  Check the GUID: Verify that the GUID being referenced in the error message is correct. You can do this by querying the RPM_RELATE table to see if the entry exists.
  Data Integrity Check: Perform a data integrity check to ensure that all necessary entries are present in the RPM_RELATE table. If any entries are missing, you may need to recreate them.
  Recreate Relationships: If the relationship is missing, you may need to recreate it manually or through a batch process, depending on your business processes.
  Review Data Migration: If this issue arose after a data migration, review the migration process to ensure that all necessary data was transferred correctly.
  Consult Documentation: Check SAP documentation or notes related to the RPM module for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have additional insights or patches available.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes related to RPM, such as RPM1, RPM2, etc., to navigate the module effectively.
  Database Access: If you have access to the database, you can run SQL queries to check the contents of the RPM_RELATE table and identify any discrepancies.
  User Permissions: Ensure that the user executing the transaction has the necessary permissions to access the relevant data.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.