How To Fix RPM_INTEGRATION320 - Fetch operation from xPD was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_INTEGRATION - Integration Messages

• Message number: 320

• Message text: Fetch operation from xPD was unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_INTEGRATION320 - Fetch operation from xPD was unsuccessful ?

  The SAP error message RPM_INTEGRATION320 indicates that there was an unsuccessful fetch operation from xPD (Extended Product Data). This error typically occurs in the context of SAP Product Lifecycle Management (PLM) or SAP Recipe Management, where integration with external systems or databases is involved.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the xPD system.
  Configuration Errors: Incorrect configuration settings in the integration setup can lead to failed fetch operations.
  Data Issues: The data being requested may not exist, or there may be issues with the data format.
  Authorization Problems: The user or service account may not have the necessary permissions to access the xPD data.
  Service Availability: The xPD service may be down or not responding.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the xPD system. You can use tools like ping or telnet to test connectivity.
  Review Configuration Settings: Verify the integration configuration in SAP and ensure that all parameters (like URLs, credentials, etc.) are correctly set.
  Validate Data: Check if the data you are trying to fetch exists in the xPD system and is in the correct format.
  Check User Permissions: Ensure that the user or service account has the necessary permissions to access the xPD data.
  Monitor xPD Service: Check the status of the xPD service to ensure it is running and available. If it is down, you may need to contact the system administrator for assistance.
  Review Logs: Look at the logs in both SAP and xPD for any additional error messages or warnings that could provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the integration documentation for both SAP and xPD to ensure that all steps have been followed correctly.
  Community Forums: Consider searching or posting in SAP community forums or other technical forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support or your internal IT team for further investigation.