How To Fix RPM_INTEGRATION313 - SOAP exception: CSoapExceptionUsage

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_INTEGRATION - Integration Messages

• Message number: 313

• Message text: SOAP exception: CSoapExceptionUsage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_INTEGRATION313 - SOAP exception: CSoapExceptionUsage ?

  The SAP error message RPM_INTEGRATION313 SOAP exception: CSoapExceptionUsage typically indicates an issue with the SOAP communication between SAP and an external system or service. This error can arise due to various reasons, including configuration issues, network problems, or incorrect data being sent in the SOAP request.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the SAP system or the external service can lead to SOAP exceptions. This includes incorrect endpoint URLs, authentication issues, or misconfigured service definitions.
  
  
  Network Problems: Connectivity issues between the SAP system and the external service can cause SOAP requests to fail. This could be due to firewalls, proxy settings, or network outages.
  
  
  Data Issues: If the data being sent in the SOAP request is not in the expected format or contains invalid values, the external service may reject the request, leading to a SOAP exception.
  
  
  Service Availability: The external service may be down or experiencing issues, which can result in SOAP exceptions when SAP tries to communicate with it.
  
  
  Version Mismatch: If there is a mismatch in the expected SOAP version between SAP and the external service, it can lead to communication errors.
  
  
  Solutions:
  
  
  Check Configuration: Verify the configuration settings in SAP for the SOAP service. Ensure that the endpoint URL, authentication credentials, and any other relevant settings are correct.
  
  
  Network Connectivity: Test the network connection between the SAP system and the external service. Ensure that there are no firewalls or proxies blocking the communication.
  
  
  Validate Data: Review the data being sent in the SOAP request. Ensure that it adheres to the expected format and contains valid values.
  
  
  Service Status: Check the status of the external service to ensure it is up and running. If the service is down, you may need to wait until it is restored.
  
  
  Review Logs: Check the SAP application logs and the logs of the external service for more detailed error messages that can provide insights into the cause of the issue.
  
  
  Update SOAP Version: If there is a version mismatch, ensure that both SAP and the external service are using compatible SOAP versions.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific error message. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Documentation: Review the documentation for both SAP and the external service to ensure that you are following the correct procedures for integration.
  
  
  Testing Tools: Use tools like SOAP UI or Postman to manually test the SOAP requests and responses. This can help isolate whether the issue is with SAP or the external service.
  
  
  Support: If the issue persists, consider reaching out to SAP support or the support team for the external service for further assistance.
  
  
  By following these steps, you should be able to diagnose and resolve the RPM_INTEGRATION313 SOAP exception: CSoapExceptionUsage error in your SAP environment.