How To Fix RPM_INTEGRATION310 - SOAP exception: csoapexceptiontransport

SAP Error Message - Details

• Message type: E = Error

• Message class: RPM_INTEGRATION - Integration Messages

• Message number: 310

• Message text: SOAP exception: csoapexceptiontransport

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RPM_INTEGRATION310 - SOAP exception: csoapexceptiontransport ?

  The SAP error message RPM_INTEGRATION310 SOAP exception: csoapexceptiontransport typically indicates an issue with the SOAP communication between SAP and an external system. This error can arise due to various reasons, including network issues, incorrect configuration, or problems with the external service being called.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service.
  Service Unavailability: The external web service might be down or not reachable.
  Incorrect URL: The endpoint URL for the SOAP service might be incorrect or misconfigured.
  Authentication Issues: If the SOAP service requires authentication, incorrect credentials can lead to this error.
  Firewall/Proxy Issues: Firewalls or proxies may be blocking the communication.
  Timeouts: The request may be timing out due to slow response from the external service.
  Data Format Issues: The data being sent in the SOAP request may not conform to the expected format.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  Verify Service Status: Check if the external SOAP service is up and running. You can do this by accessing the service URL directly in a web browser or using a tool like Postman.
  Review Configuration: Double-check the configuration settings in SAP for the SOAP service, including the endpoint URL, authentication details, and any required headers.
  Check Firewall/Proxy Settings: Ensure that there are no firewall or proxy settings blocking the communication. You may need to work with your network team to resolve this.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP configuration for the SOAP call.
  Validate SOAP Request: Use a tool to validate the SOAP request being sent to ensure it meets the expected format and schema.
  Check Logs: Review the SAP application logs and the logs of the external service for any additional error messages that could provide more context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SOAP communication issues for any specific patches or updates that may address known issues.
  Documentation: Refer to the documentation for the specific SAP module you are using, as it may provide additional troubleshooting steps or configuration guidelines.
  Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other technical forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.