How To Fix RP864 - *

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 864

• Message text: *

What causes this issue?

Germany only

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP864 - * ?

  The SAP error message RP864 typically relates to issues with payroll processing, specifically indicating that there is a problem with the payroll results for a particular employee or group of employees. The message may indicate that the payroll results are incomplete or that there are inconsistencies in the data.
  Cause:
  
  Incomplete Payroll Results: The payroll process may not have been completed successfully, leading to missing or incomplete results.
  Data Inconsistencies: There may be inconsistencies in the employee master data or payroll data that prevent the system from processing payroll correctly.
  Configuration Issues: Incorrect configuration in the payroll schema or rules may lead to errors during payroll processing.
  Missing Infotypes: Required infotypes (e.g., personal data, payroll data) may be missing or incorrectly maintained for the employee.
  
  Solution:
  
  Check Payroll Results: Review the payroll results for the affected employee(s) to identify any missing or incorrect entries. You can do this using transaction codes like PC_PAYRESULT or PE03.
  Review Master Data: Ensure that all necessary infotypes are correctly maintained for the employee. Check for any missing or incorrect data in infotypes such as IT0000 (Actions), IT0001 (Organizational Assignment), IT0002 (Personal Data), and IT0008 (Basic Pay).
  Run Payroll Again: If the payroll results are incomplete, you may need to re-run the payroll for the affected period. Ensure that all necessary data is in place before doing so.
  Check Configuration: Review the payroll configuration settings in the system to ensure that they are set up correctly. This may involve checking the payroll schema, rules, and any customizations that have been made.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results) and PE03 (to maintain payroll schemas).
  SAP Notes: Check SAP Notes for any known issues or patches related to the RP864 error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Always ensure that you have proper backups and that you follow your organization's change management procedures when making changes to payroll data or configurations.