How To Fix RP499 - Incompatibilite No et Cle SS (NO & <-> Cle = &)

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 499

• Message text: Incompatibilite No et Cle SS (NO & <-> Cle = &)

What causes this issue?

France only

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP499 - Incompatibilite No et Cle SS (NO & <-> Cle = &) ?

  The SAP error message RP499, which translates to "Incompatibility No and Key SS (NO & <-> Key = &)," typically occurs in the context of payroll processing or when dealing with infotypes related to employee data. This error indicates that there is a mismatch or incompatibility between the specified number (NO) and the key (Cle) in the system.
  Causes:
  
  Data Inconsistency: The error often arises due to inconsistencies in the employee master data or payroll data. This could be due to incorrect entries in infotypes or missing data.
  Configuration Issues: There may be configuration issues in the payroll schema or rules that are not aligned with the data being processed.
  Incorrect Infotype Entries: If the infotype entries for an employee are not correctly maintained, it can lead to this error.
  Version Mismatch: If there are different versions of the payroll schema or rules being used, it can lead to incompatibility issues.
  
  Solutions:
  
  Check Infotype Data: Review the infotype data for the employee in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Payroll Configuration: Check the payroll configuration settings to ensure that they are set up correctly. This includes reviewing the payroll schema and any associated rules.
  Run Consistency Checks: Use SAP tools to run consistency checks on the employee data. This can help identify any discrepancies that need to be resolved.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates that address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to investigate and resolve the issue.
  SAP Notes: Check for relevant SAP Notes that may address this specific error message. SAP Notes often contain fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  
  By following these steps, you should be able to identify the root cause of the RP499 error and implement a solution to resolve it.