How To Fix RMSRCPDIA056 - Error occurred creating or copying the hierarchy data

SAP Error Message - Details

• Message type: E = Error

• Message class: RMSRCPDIA - RMS-RCP: Message Package RMSRCPDIA - User Interface

• Message number: 056

• Message text: Error occurred creating or copying the hierarchy data

What causes this issue?

Parts of the hierarchy could not be read and/or copied.

System Response

The copying process is completed, but some data may be missing.

How to fix this error?

Compare the template with the copy. Add any missing hierarchy data to
the copy.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMSRCPDIA056 - Error occurred creating or copying the hierarchy data ?

  The SAP error message RMSRCPDIA056, which indicates that an error occurred while creating or copying hierarchy data, typically arises in the context of SAP Retail or SAP S/4HANA when dealing with master data management, particularly in the Retail Merchandise Management System (RMMS) or similar modules.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the hierarchy structure that you are trying to create or copy.
  Authorization Problems: The user may not have the necessary permissions to create or modify hierarchy data.
  Technical Issues: There could be underlying technical issues such as database locks, system performance problems, or bugs in the SAP system.
  Configuration Errors: Incorrect configuration settings in the hierarchy management or related modules can lead to this error.
  Missing Dependencies: Required master data or dependencies may not be available or properly set up.
  
  Solutions:
  
  Check Data Integrity: Review the hierarchy data you are trying to create or copy. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Authorizations: Ensure that the user executing the operation has the necessary authorizations to create or modify hierarchy data.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Transaction Codes: Use relevant transaction codes (like RMSRC_HIERARCHY) to check the hierarchy structure and ensure it is correctly configured.
  Database Locks: Check for any database locks that might be preventing the operation. You can use transaction SM12 to view and manage locks.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to this error message.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with for more detailed guidance on hierarchy management.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.