How To Fix RMPS_POST_API022 - Creation of SAP mail failed (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_POST_API - PRO Messages for the Incoming Post Item

• Message number: 022

• Message text: Creation of SAP mail failed (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_POST_API022 - Creation of SAP mail failed (&1) ?

  The SAP error message RMPS_POST_API022, which states "Creation of SAP mail failed (&1)," typically occurs when there is an issue with the system's ability to send emails through the SAP mail system. This can happen for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
  Mail Server Issues: The external mail server (SMTP server) may be down, misconfigured, or unreachable from the SAP system.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  Recipient Address Issues: The email address specified may be invalid or incorrectly formatted.
  System Errors: There may be temporary system errors or issues with the SAP mail service.
  
  Solutions:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction SCOT and verify the configuration for the SMTP node.
  Ensure that the SMTP server settings (host, port, etc.) are correct and that the connection is active.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. Look for any failed emails and their error messages.
  You can also use the "Send Test Mail" option in SCOT to verify if the configuration is working.
  
  
  
  Check Mail Server:
  
  Ensure that the external mail server is operational and that there are no network issues preventing the SAP system from reaching it.
  Check firewall settings to ensure that the necessary ports are open.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Validate Recipient Addresses:
  
  Double-check the email addresses being used to ensure they are valid and correctly formatted.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context on the failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect configuration
  SOST: Outgoing emails status
  SM21: System log
  
  
  SAP Notes: Always check for the latest SAP Notes related to email sending issues, as they may provide patches or updates that resolve known issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.