How To Fix RMPS_GENERAL062 - Residence time not saved in customizing for RMS ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 062

• Message text: Residence time not saved in customizing for RMS ID &1

What causes this issue?

No residence time recorded in Customizing for the RMS ID &V1&.

System Response

Nothing can be selected.

How to fix this error?

Contact your system administrator and ensure that the
<DS:SIMG.RMPS_V_RMPS_RETDURPW>residence time for temporary objects is
defined</> in Customizing of disposals.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL062 - Residence time not saved in customizing for RMS ID &1 ?

  The SAP error message RMPS_GENERAL062 indicates that the residence time for a specific RMS (Risk Management System) ID is not saved in the customizing settings. This error typically arises when the system is unable to find the necessary configuration for the specified RMS ID, which is essential for processing certain transactions or data related to risk management.
  Cause:
  
  Missing Customizing Entries: The residence time for the specified RMS ID has not been defined in the customizing settings.
  Incorrect Configuration: There may be an incorrect or incomplete configuration in the system that prevents the residence time from being saved or retrieved.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the customizing settings related to the RMS ID.
  Data Inconsistency: There could be inconsistencies in the data that are causing the system to fail in retrieving the residence time.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for the RMS ID in question. This can typically be found in the SAP Easy Access menu under the relevant module (e.g., Risk Management).
  Ensure that the residence time is defined for the specified RMS ID. If it is missing, you will need to create a new entry.
  
  
  
  Create or Update Residence Time:
  
  If the residence time is not defined, create a new entry with the appropriate values.
  If it exists but is incorrect, update it with the correct residence time.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify the customizing settings. If not, contact your system administrator to grant the required permissions.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve any data inconsistencies that may be affecting the RMS ID.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring residence times in the context of your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating to the customizing settings (e.g., SPRO for customizing).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the RMPS_GENERAL062 error and ensure that the residence time is correctly configured for the specified RMS ID.