How To Fix RMPS_GENERAL042 - Error during printing: &1; check the standard Windows printer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

  • Message number: 042

  • Message text: Error during printing: &1; check the standard Windows printer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RMPS_GENERAL042 - Error during printing: &1; check the standard Windows printer ?

    The SAP error message RMPS_GENERAL042, which indicates "Error during printing: &1; check the standard Windows printer," typically arises when there is an issue with the printing configuration or the connection between SAP and the Windows printer. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in the SAP system or in the Windows operating system.
    2. Printer Not Set as Default: The specified printer may not be set as the default printer in Windows.
    3. Network Issues: If the printer is a network printer, there may be connectivity issues between the SAP system and the printer.
    4. Driver Issues: The printer driver may be outdated or incompatible with the SAP system.
    5. SAP Spool Settings: There may be issues with the SAP spool settings or the spool request itself.
    6. User Authorizations: The user may not have the necessary authorizations to print to the specified printer.

    Solutions:

    1. Check Printer Configuration:

      • Ensure that the printer is correctly configured in SAP. Go to transaction SPAD (Spool Administration) and verify the printer settings.
      • Make sure the printer is defined and active in the SAP system.
    2. Set Default Printer:

      • In Windows, go to "Devices and Printers" and ensure that the printer you are trying to use is set as the default printer.
    3. Test Printer Connectivity:

      • Print a test page from Windows to ensure that the printer is functioning correctly and is connected to the network.
    4. Update Printer Drivers:

      • Check for and install any updates for the printer drivers. Ensure that the drivers are compatible with both the Windows version and the SAP system.
    5. Review SAP Spool Settings:

      • Check the spool request in SAP using transaction SP01. Look for any errors or issues with the spool request.
      • If necessary, delete the spool request and try printing again.
    6. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to print to the specified printer. This can be checked in transaction SU01 (User Maintenance).
    7. Check Windows Printer Settings:

      • Ensure that the printer is not paused or offline in the Windows printer settings.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search for relevant notes in the SAP Support Portal.
    • SAP Community: The SAP Community forums can be a valuable resource for troubleshooting specific printing issues, as other users may have encountered similar problems.
    • Documentation: Refer to the official SAP documentation for guidance on configuring printers and troubleshooting printing issues.

    If the problem persists after trying these solutions, it may be necessary to involve your IT department or SAP support for further assistance.

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