How To Fix RMPS_GENERAL043 - Verification of digital signature for & still open

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 043

• Message text: Verification of digital signature for & still open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL043 - Verification of digital signature for & still open ?

  The SAP error message RMPS_GENERAL043, which states "Verification of digital signature for & still open," typically occurs in the context of document management or electronic signatures within SAP systems. This error indicates that the digital signature verification process has not been completed successfully for a specific document or transaction.
  Cause:
  
  Incomplete Signature Verification: The digital signature associated with the document has not been fully verified, which may be due to missing or incorrect certificate information.
  Expired Certificates: The digital certificate used for signing may have expired or is not valid.
  Configuration Issues: There may be issues with the configuration of the digital signature settings in the SAP system.
  Document Status: The document may still be in a status that does not allow for the completion of the signature verification process.
  
  Solution:
  
  Check Digital Signature: Verify the digital signature of the document. Ensure that the signature is valid and that the signing certificate is still valid and trusted.
  Update Certificates: If the certificate has expired, update it with a valid one. Ensure that the certificate chain is complete and trusted by the SAP system.
  Review Configuration: Check the configuration settings for digital signatures in the SAP system. Ensure that all necessary settings are correctly configured.
  Document Status: Ensure that the document is in a status that allows for signature verification. If the document is still being processed or is in a draft state, complete the necessary steps to finalize it.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for digital signatures and document management for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to digital signatures and document management, such as SICF for service activation or SICF for managing HTTP services.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis or security team for further investigation and support.