How To Fix RMPS035 - Scanning and storing of original failed

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS - Messages Records Management for Public Sector

• Message number: 035

• Message text: Scanning and storing of original failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS035 - Scanning and storing of original failed ?

  The SAP error message RMPS035, which states "Scanning and storing of original failed," typically occurs in the context of document management or when using the SAP ArchiveLink functionality. This error indicates that the system encountered an issue while trying to scan a document or store it in the archive.
  Causes:
  
  Configuration Issues: The ArchiveLink configuration may not be set up correctly, leading to failures in document storage.
  Network Issues: Problems with network connectivity can prevent the system from accessing the storage location.
  File System Permissions: The user or service account may not have the necessary permissions to write to the specified storage location.
  Document Format Issues: The document being scanned may be in an unsupported format or corrupted.
  Scanner Configuration: If using a physical scanner, it may not be configured correctly or may be experiencing hardware issues.
  SAP Notes: There may be known issues or bugs related to the version of SAP you are using that have been addressed in SAP Notes.
  
  Solutions:
  
  Check Configuration: Verify the ArchiveLink configuration settings in SAP. Ensure that the storage system is correctly defined and that all necessary parameters are set.
  Network Connectivity: Ensure that there are no network issues preventing access to the storage location. Test connectivity to the storage server.
  Permissions: Check the file system permissions for the user or service account that is attempting to store the document. Ensure it has write access to the designated storage location.
  Document Format: Ensure that the document being scanned is in a supported format and is not corrupted. Try scanning a different document to see if the issue persists.
  Scanner Settings: If using a physical scanner, check its configuration and ensure it is functioning correctly. Test the scanner independently to rule out hardware issues.
  Review SAP Notes: Search for relevant SAP Notes that may address this specific error. Apply any necessary patches or updates as recommended.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for ArchiveLink and document management for detailed configuration steps and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RMPS035 error in your SAP system.