How To Fix RMPS007 - An internal error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS - Messages Records Management for Public Sector

• Message number: 007

• Message text: An internal error has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS007 - An internal error has occurred ?

  The SAP error message RMPS007, which states "An internal error has occurred," is a generic error message that can arise from various underlying issues within the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to internal errors.
  Program Errors: Bugs or issues in the custom code or standard SAP programs can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute a transaction can lead to unexpected errors.
  System Performance: High load on the system or performance issues can sometimes cause internal errors.
  Transport Issues: Problems with transport requests or missing objects in the system can also lead to this error.
  
  Solutions:
  
  Check Logs: Review the system logs (transaction codes ST22 for dump analysis, SM21 for system log) to identify more specific error messages or dumps that can provide insight into the root cause.
  Data Validation: Ensure that the data being processed is complete and correct. Check for any missing or invalid entries.
  Configuration Review: Verify the configuration settings related to the transaction or process you are executing. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, you can debug the program to identify where the error is occurring.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the action.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user details, and any logs you have reviewed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may contain troubleshooting steps for common errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the RMPS007 error in your SAP system.